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Model PW800 NOt working     Forum Index -> ECTACO Forum   Autor Message itstehjr Messages: 1 13/09/2007 20:19:59    Subject: Model PW800 NOt working Dear rep, I recently (about month) bought PW800 series. This dictionary was working fine until today. I cannot access the information in the card even though it was in. i have the English to Korean pw800, and i cant access the Main dictionary, and when i try the wordnet dictionary it says. "Error: can't open index file noun.iut" What can i do? I tried resetting numerious times, and even taking out the card and in, replacing the battery too. -John To the top alexi Messages: 425 14/09/2007 04:21:15    Subject: Dear John, Please find step by step procedure to reload the Firmware for 800 Models. http://www.ectaco.com/ectaco-posts/list/6580.page http://www.ectaco.com/ectaco-posts/list/6581.page Alex I. Cowperwood, Sales Department Ectaco Electronic Translators sales@ectaco.com http://www.ectaco.com To the top mr4989jr Messages: 4 16/09/2007 12:45:19    Subject: alexi, (sorry this is the same person from above) i tried the directions. However when i tried Load Firmware, its says "No packages Found on MMC" the MMC status on the left says "unkown format or unformatted" anything else i can do? -John To the top alexi Messages: 425 17/09/2007 05:11:53    Subject: Dear John, Do you have any suitable MMC reader to rewrite the OS on the unit's storage card? If so, please contact our Support Team at support@ectaco.com They will provide you with link to download the OS. Alex I. Cowperwood, Sales Department Ectaco Electronic Translators sales@ectaco.com http://www.ectaco.com To the top mr4989jr Messages: 4 17/09/2007 19:12:25    Subject: Yes my computer is compatable with an mmc card reader, i will try this out. i will reply back whether it works or not. thanks, -John To the top mr4989jr Messages: 4 18/09/2007 20:05:52    Subject: I have downloaded and transfered the files into the mmc card. However nothing changed. When i put the mmc card in, it had no files inside the card(???). after adding the nessasary files inside the mmc, i reinserted it and still doesnt work. Still says mmc is in unknown format and such. what can i do? -John To the top alexi Messages: 425 19/09/2007 04:51:28    Subject: Please try to reformat the MMC before to transfer the data to it. It should be FAT formatted. After that transfer the data to it and insert MMC back to the unit.. Alex I. Cowperwood, Sales Department Ectaco Electronic Translators sales@ectaco.com http://www.ectaco.com To the top mr4989jr Messages: 4 19/09/2007 19:28:19    Subject: finally since i first used FAT32 it didnt work. Reformatted back to FAT and tada. Thanks alot alexi! Now this problem shouldnt happen again since i know what to do. -John To the top     Forum Index -> ECTACO Forum