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Dreadful Problematic and On going part 3     Forum Index -> ECTACO Forum   Autor Message tokyo_katie Messages: 5 26/04/2007 10:54:30    Subject: Dreadful Problematic and On going part 3 Cont from Pt 1 April 16th – I call Ectaco twice but the phone rings out both times. April 17th – YIPPIE a box from Fed-Ex – containing.. A PC Link cable. That is all. So I email an to Nancy Patton I get a swift reply “Sorry for inconvenience. You should get your device in a few days.”  April 19th – An email from Nancy Patton asking for details of how the parcel looked as they are making a claim from Fed-ex. I reply that until I receive my order I will not assist them with any information. I am so close to loosing patience. I feel as if this is going to go on and on. April 20th – I call Ectaco speak to Nancy Patton and explain that I will assist in all details regarding Fed-Ex but I now wish to cancel my order immediately and receive a refund. Nancy assures me that my order will be with me soon. To the top valyar Messages: 159 10/05/2007 02:52:31    Subject: Dear Katie, Please find my reply to this post in Part 5 of a similar topic. http://www.ectaco.com/ectaco-posts/list/8101.page Best regards, Val Reaves, Sales Manager, ECTACO, Inc. mailto:sales@ectaco.com http://www.ectaco.com To the top     Forum Index -> ECTACO Forum