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Dreadful Problematic and On going Part 4     Forum Index -> ECTACO Forum   Autor Message tokyo_katie Messages: 5 26/04/2007 10:52:41    Subject: Dreadful Problematic and On going Part 4 Cont from part 3 April 23rd – An email from Nancy “We apologize for the inconvenience occurred with your order. We have to confirm that FedEx provides a refund for the lost package First before sending another order. I'll check if we're ready to send you another dictionary. Please let me know if you're still interested in it.”  ARRRRRRRRRGGGGGG I call and say no I want a refund I have had enough, Nancy apologies for the issue and promises my order WILL be with me by Thursday. I say okay because I am an clearly an idiot. April 26th – Well it arrived – a parcel from Fed-Ex …… with my ECTACO English <-> Japanese Partner EJ400Tand headphones. Excuse me where is the Lingvosoft Japanese Platinum Pack I was promised as compensation back on April 9th ????????????? To the top valyar Messages: 159 10/05/2007 02:53:01    Subject: Dear Katie, Please find my reply to this post in Part 5 of a similar topic. http://www.ectaco.com/ectaco-posts/list/8101.page Best regards, Val Reaves, Sales Manager, ECTACO, Inc. mailto:sales@ectaco.com http://www.ectaco.com To the top     Forum Index -> ECTACO Forum