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P800 is not reading MMC cards
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capistrano99


Messages: 2

01/09/2008 11:54:56    Subject: P800 is not reading MMC cards

I use the unit for English/German and have a card for English/French. Last week, I used the French card and when I switched back, I noticed that the German MMC was not reading. All I saw was a grey icon for the French dictionary. I tried reseting it and nothing happened.

I read on this forum about pressing the on button with the reset - to bring up some screen for the firmware - but it says firmware not found on MMC? Is there something else I should be doing?

I don't know what else to do - the French card is not reading either now. I sent an email to support but nothing yet. I have the Partner EGm800.
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green


Messages: 134

03/09/2008 14:57:23    Subject:

Dear Customer,

Our Customer Support Manager, Mr. Paul Feofanov has already contacted you regarding this issue by email.

Please let us know if you still need any assistance.

Customer Support

Ectaco Electronic Translators

www.ectaco.com
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capistrano99


Messages: 2

03/09/2008 17:00:53    Subject:

thanks, I am so embarrassed by this, but I had the card in the wrong way!

kudos for the excellent customer service though
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