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ScrappyCocco
Messages: 7
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 04/08/2008 04:21:10 Subject:
JetBook question
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What a great device this is  I really hope the battery can be replaced easily because mine needs charging every night.
My question, I converted my memory card to ntfs from fat32 and now the jetbook reads it as folder" sd1" and will not list the books/folders on the card. The memory card is completely full and never gave me any problems in fat32 although the access times were quite slow turning pages.
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green
Messages: 99
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09/08/2008 16:04:19 Subject:
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Dear customer
MMC card should be FAT formatted.
Otherwise it won't be recognized.
Customer Support
Ectaco Electronic Translators
www.ectaco.com
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ScrappyCocco
Messages: 7
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10/08/2008 08:33:58 Subject:
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Another issue I have is I turn it off holding the button down for a 3 seconds, but after a while the screen goes black/pixelated like its on so I have to turn it on and turn it off again. Is there going to be a fix for this because I've heard of it happening to two others?
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ScrappyCocco
Messages: 7
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10/08/2008 15:21:12 Subject:
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What I mean above is it only goes into standby mode, I can't get it to turn off even with holding the button for 3 seconds unless I reset it. This is really starting to annoy me.
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ScrappyCocco
Messages: 7
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10/08/2008 19:35:47 Subject:
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Also I don't have "start up screen" and "shut down screen" options in my user menu, could this be why my jetbook is not shuting down completely?
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alexi
Messages: 425
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11/08/2008 06:26:41 Subject:
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The unit doesn't switch off. It goes to the stand by mode only.
Alex I. Cowperwood,
Sales Department
Ectaco Electronic Translators
sales@ectaco.com
http://www.ectaco.com
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ScrappyCocco
Messages: 7
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11/08/2008 07:43:49 Subject:
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So is it okay that after the device has been off for a while the screen goes black and you have to turn it on then off to clear it? Is it supposed to do this?
Sorry for all the questions anyway.
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alexi
Messages: 425
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12/08/2008 06:01:41 Subject:
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yes, it's ok for this unit.
Should you need any other assistance please let us know.
Thank you.
Alex I. Cowperwood,
Sales Department
Ectaco Electronic Translators
sales@ectaco.com
http://www.ectaco.com
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leobrown
Messages: 1
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13/08/2008 18:56:50 Subject:
Power Issue
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I have had similar problems with powering on the unit. Twice I tried powering on the unit and the power led would flash but the jet book would not come on. I pressed the power button numerous times and held it three seconds but the screen would not display anything. The only way I could get it back was plug in the charger, hit the on switch and hit reset. I tried to hit the on switch and the reset at the same time without the charger plugged in but it would not work. This will be a bummer if it happens again and I am not around an outlet.
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ScrappyCocco
Messages: 7
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17/08/2008 20:10:00 Subject:
Power Issue
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| I have had similar problems with powering on the unit. Twice I tried powering on the unit and the power led would flash but the jet book would not come on. I pressed the power button numerous times and held it three seconds but the screen would not display anything. The only way I could get it back was plug in the charger, hit the on switch and hit reset. I tried to hit the on switch and the reset at the same time without the charger plugged in but it would not work. This will be a bummer if it happens again and I am not around an outlet.
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I think this is because it comes on partially whilst in it's case and thus the charge of the battery is diminished resulting in inability to turn it on. I don't know why they took away the shut down function because that would have saved a fair amount of battery charge.
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